East Palatka Movers (“we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. By accessing or using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information to provide, improve, and personalize our services. The types of personal information we may collect include:

• Personal Identification Information: Name, phone number, email address, mailing address, and payment details.
• Move Details: Information related to your move, such as addresses, items being moved, and any special requirements.
• Payment Information: Credit card or debit card details, billing address, and other payment-related information.
• Usage Data: Information on how you interact with our website, such as your IP address, browser type, and browsing history.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To process your move requests, confirm bookings, and deliver the requested moving services.
• Customer Support: To communicate with you, respond to inquiries, and provide assistance regarding your move.
• Billing and Payment: To process payments, handle billing inquiries, and confirm your financial transactions.
• Improve Our Services: To analyze and improve the quality of our services based on customer feedback and usage data.
• Marketing and Promotions: With your consent, we may use your contact information to send promotional offers, newsletters, or updates related to our services.

You can opt-out of receiving promotional emails at any time by following the unsubscribe instructions in the email or by contacting us directly.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with trusted third-party companies that assist us in providing moving services, such as payment processors or storage providers. These parties are obligated to keep your information confidential and use it only to perform services for us.
• Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena, court order, or government request, or if we believe it’s necessary to protect our rights, property, or safety.
• Business Transfers: If East Palatka Movers is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. You will be notified if such an event occurs.

4. Security of Your Information

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

We use secure payment gateways and encryption to protect payment information.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, and as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can correct or update your information if it’s inaccurate or incomplete.
• Deletion: You can request the deletion of your personal information, subject to certain exceptions.
• Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions or contacting us directly.
• Restriction of Processing: You can request to restrict the processing of your personal data in certain circumstances.

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and other tracking technologies to enhance your user experience. Cookies are small files that are placed on your device when you visit our site. These technologies allow us to track your preferences, analyze site traffic, and improve our services.

You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of our website.

8. Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices or content of third-party sites, and we encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal information, please contact us at:

East Palatka Movers
166 US-17, East Palatka, FL 32131
Phone: +138624475273
Email: info@eastpalatkamovers.com

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.